AI Automation & Lead Nurture System in Atlanta, GA

Nova Dermatology & Aesthetics collaborated with Aestheticians Digital to reduce missed online inquiries and improve patient follow-up consistency. We implemented AI-powered chat agents and a structured CRM automation system to streamline communication and booking.

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Industry

  • Dermatology
  • Cosmetic Injectables
  • Skin Rejuvenation

Services

  • Dermatology Marketing
  • AI Agents
  • CRM Setup
  • Email Automations
  • Lead Nurture Sequences

Platform

  • AI Engagement System
  • CRM Automation
  • Lead Conversion Framework
Before
After

Before implementation, inquiries were manually handled during business hours, resulting in lost opportunities. After deploying AI engagement and automated follow-ups, booked consultations increased from 18% to 34% of total inquiries.

Nova Dermatology now operates with a predictable lead management process that reduces administrative workload while improving conversion efficiency.

Results and Outcomes

Estimated 301% ROI within 9 months due to improved booking rates and optimized patient follow-up workflows.

Challenges

  • Delayed response times caused prospective patients to seek faster competitors.
  • Inconsistent follow-up reduced the number of consultations booked from online inquiries.
  • Administrative staff were overwhelmed managing manual communication processes.

Goals

  • Implement immediate 24/7 response capability for all incoming inquiries.
  • Increase consultation booking rates through structured automated follow-up.
  • Reduce staff workload while improving patient communication efficiency.

188%

Booking Rate

(9 MO.)

62%

Increase Administrative Time Saved

(9 MO.)

4.9/5

Average Patient Rating

(12 MO.)

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Aestheticians Digital is a digital marketing agency built for aestheticians, med spas, cosmetic clinics, and beauty industry professionals. We provide end-to-end marketing solutions to help aesthetic businesses attract more clients and grow online. Terms and Conditions apply.